Whether you are looking to upgrade an existing phone system or add a phone system to a new location, ITS can help make your staff more mobile and productive with a 3CX IP Phone system.
ITS partners with 3CX to provide an IP Phone system backed by our responsive, well-trained team. Our team provides the training you need to be able to successfully operate your phones. Best of all, you’ll experience minimal down-time and a smooth transition to your new phone system.
3CX is a software-based PBX system that can run on-premise, via standard server hardware or through a cloud application. Learn more about 3CX phones
3CX Cloud Solutions can utilize mainstream providers such as Google, OVH and Amazon.
On-premise Solutions can deploy on an existing or low-cost Windows or Linux machine; no proprietary box is required.
Installation and Management
3CX installation harnesses your existing network infrastructure. A web-based management console allows you to quickly create new extensions, manage IP phones over the network, and configure smartphones remotely.
The 3CX toolset can also positively impact your customer service: tools allow you to Listen in, Barge in, Whisper and Record calls.
IP Phone solutions can be delivered via SIP Trunks, standard phone lines, over the Internet, or a combination of providers. SIP Trunks are becoming more common in Eastern Iowa. Learn more about SIP Trunks
Teleworkers and mobile workers are able to take their office extension everywhere, though the 3CX mobile app for Android and iOS and Softphone for Windows and Mac (more information on 3CX Web Client). Users can access the switchboard, check the availability of coworkers, make conference calls, transfer calls, and work from anywhere!