Welcome to our knowledge base page! We place items here that we use or refer to often. If you have items that you would find helpful, please let us know!
ITS Backup Software
Software Download – Select the version of the ITS Backup Software based on your Operating System, then click to download the software.
- Windows Backup Software
- Macintosh Backup Software-
- Unix/Linux Backup Manager
3CX Phone Guides
New – Condensed 3CX Manual!
Blind Transfers – sending a call to another extension without talking to the end destination
Attended Transfers – sending a call to another extension by first providing details of the call
Transfer to Voicemail – sending a call directly to a voicemail box
Printable Transfer Guide – steps for each type of transfer on one page
Milestone Surveillance Setups
Common Windows Errors/Needs
Windows Login Errors – common login errors and remedies