Welcome to our knowledge base page! We place items here that we use or refer to often. If you have items that you would find helpful, please let us know!
ITS Backup Software
Software Download – Select the version of the ITS Backup Software based on your Operating System, then click to download the software.
- Windows Backup Software
- Macintosh Backup Software-
- Unix/Linux Backup Manager
3CX Phone Guides
New – Condensed 3CX Manual!
Blind Transfers – sending a call to another extension without talking to the end destination
Attended Transfers – sending a call to another extension by first providing details of the call
Transfer to Voicemail – sending a call directly to a voicemail box
Printable 3CX Common Tasks Guide – steps for each type of transfer and common tasks on one page
Milestone Surveillance Setups
Export Video from XProtect – Instructions on how to export video from XProtect Smart Client.
Common Windows Errors/Needs
Windows Login Errors – common login errors and remedies
Cable Guide – A guide to help you identify a port on your machine, and avoid buying the wrong cable
Case Options – A simple guide of options of cases available for your devices
Spot a Phishing Email – Learn how to protect your network, data and identity, at work and at home
Themed Threats – Threats will often piggyback popular search terms. During the Covid-19 pandemic, phishing emails were associated with this
Phone scams – Avoid becoming a victim of a phone scam with these tips
Clean Facebook Permissions – It can be eye-opening to see the apps that have access to your Facebook data. Learn how to clean out your Facebook account
Clean your Google Permissions – What apps and sites have access to the data you store on Google?
Virtual Meeting Tips – Tips for looking and sounding professional in a virtual meeting