We have been receiving some requests from school staff to help support student devices that have traveled home for distance learning. Here are some things we are doing at ITS to make this an efficient and comfortable experience for your staff and students: Requesting Support School staff must still initiate the ticket to ITS. Let […]
Featured
What is Zoom-Bombing?
Zoom-bombing is not limited to the popular web conferencing tool bearing the same name, but Zoom is the most notorious toolset for attracting and allowing hijacking of sessions and data. Following several reports of compromised web meeting sessions, the FBI has released helpful guidelines for interacting with students and clients through video-teleconferencing (VTC) sessions. View […]
Home Internet Options
Homes have suddenly converted to offices and schools, and in 2020 both of these require Internet connectivity. If you or someone you know has been looking for an affordable home internet or hotspot option to support work, school and entertainment demands, check out the resources below. It is important to remember that not all vendors […]
Seamlessly Transition to Remote Work and Back
3CX is the ultimate collaboration and communication tool – we use it daily at ITS. 3CX allows us to make internal and external calls (voice and video), chat with teammates and more – from any location with our mobile app or with a web browser! With features like WebClient and WebMeeting, you can make calls […]
ITS team members share tips for working remotely
ITS has changed their staffing policy during the time of the Covid-19 pandemic. For many of our team members, remote work is a brand-new experience. A few of our team members decided to share some tips they discovered to be useful as they worked remotely last week. April says… Spend 15-20 minutes before your scheduled […]