Schools in Iowa and beyond are currently developing their Return to Learn plans for the 2020-2021 school years. For many school communities, this includes contingency plans to continue lessons with bouts of required distance learning, a hybrid attendance model of some students onsite/offsite each day, and community buildings serving as classroom extensions to maintain distance […]
Password Safety
Today is World Password Day! Take some time to evaluate your password schemes and savviness with some tips from ITS. Have I Been Pwned Each year, ITS plays host to student-tour groups and responds to invitations to attend career fairs and guest speaker events. One of our favorite things to share is the “Have I […]
Remote Support Policy for Students
We have been receiving some requests from school staff to help support student devices that have traveled home for distance learning. Here are some things we are doing at ITS to make this an efficient and comfortable experience for your staff and students: Requesting Support School staff must still initiate the ticket to ITS. Let […]
What is Zoom-Bombing?
Zoom-bombing is not limited to the popular web conferencing tool bearing the same name, but Zoom is the most notorious toolset for attracting and allowing hijacking of sessions and data. Following several reports of compromised web meeting sessions, the FBI has released helpful guidelines for interacting with students and clients through video-teleconferencing (VTC) sessions. View […]
Home Internet Options
Homes have suddenly converted to offices and schools, and in 2020 both of these require Internet connectivity. If you or someone you know has been looking for an affordable home internet or hotspot option to support work, school and entertainment demands, check out the resources below. It is important to remember that not all vendors […]