Technology is constantly changing and with this, comes the nearly impossible task of keeping your systems up-to-date and running smoothly, all while tending to the daily maintenance requests of your team. Many businesses and schools decide to push their IT team to try to keep up with all IT needs, but this often results in an overextension of the team. The danger with and overextended IT team is the risk of scrambling to solve the microscopic problems such as those submitted in the form of helpdesk tickets, that they fail to notice the larger, more macroscopic problems. This, in turn, will eventually result in an eruption of frustration among employees when their tech products aren’t running as they should.
This is where ITS can help…
ITS can assist your current IT team or even make up your entire IT team, and ensure that your business or school never overlooks the big problems, your information stays safe, and your operations team, efficient.
With many clients to serve, how do we provide exceptional service to each and every one of them?
ITS accomplishes this in our ability to remotely and proactively monitor and support your networked devices. This is done with the help of an appliance named “BOB” (The “Backup and Observation Box”), which is installed on your network as the eyes and ears of any problems that could arise on your devices and processes. With BOB‘s help, ITS can offer support and data backup 24 x 7 x 365.
Our management services:
ITS offers a wide variety of options when it comes to managed IT services. The configuration of managed services can differ depending on the needs of the business/school. In other words, we can be as involved as you would like us to be. The configuration of services we provide to each business or school is unique. Our service packages are completely customizable and are designed to support your network, devices, staff, and students to keep your business or school performing ahead of the curve.
Managed IT services are a cost-effective way to ensure your business or school stays up-to-date in it’s technology needs and allows your personal IT team (if you have one) to focus on managing the microscopic problems that may arise in your business/school; keeping your operations running smoothly and employees’ frustration with technology at bay.