This whirlwind of business closures, quarantines and remote workers has been a stressful time for many businesses. If you are looking for ways to help your remote workers connect and collaborate with better efficiency, ITS has several options to help you connect.
Looking for our coronovirus-related staffing changes? View our plan here.
AnyMeeting is now free for current Intermedia Hosted Exchange users. This is a web-based video conferencing and webinar solution. AnyMeeting is HIPAA compliant and provides end-to-end encryption. Contact ITS to get this service turned on for your domain! View a basic overview of AnyMeeting here.
3CX Web Meetings
3CX is the phone system we use and recommend at ITS. Current 3CX users already have access to Web Meetings. If you have not utilized this service yet, you may need to update your software and re-send your 3CX credential – we can help with that! Looking for a demo? View an overview and demo of 3CX Web Meeting here.
3CX IP Phones
Current 3CX phone users also have several tools available to continue using their phone extension on their cell phone or via internet browser – it gives users an office experience and appearance without working physically in the office or setting up a desk phone for home use. The 3CX mobile app is free, as well as the web client. The mobile app is available for iOS and Android. Web client provides a great experience through a Chrome extension.
If you are not currently a 3CX client, we can likely turn-up this service for your office and users without physically visiting your office. Provisioning of the system and installation of the software on user computers can be done remotely and the server can be hosted in the cloud or direct-shipped for deployment after ITS provisions the settings. If you have already been considering VoIP phones, now might be a great time to transition!
Office 365 – Microsoft Teams
Microsoft Office 365 also has Microsoft Teams available for current Office 365 users. There are some specific usage steps if you are using Teams within a Citrix environment – we are happy to walk you through any setup and use-case scenarios. Microsoft Office 365 provides a great toolset for remote and onsite workers: business-class email, Office apps and more! This can be remotely provisioned if you have been thinking about switching from ISP-based accounts (qwestoffice.net, southslope.net) to email accounts with a business domain.
Google Hangouts Meet
Previously a premium feature for business and school domain, Google Hangouts Meet is now free during this remote-work period. You can invite users via calendar invite or join code, and invite users outside of your domain. View a cheat sheet for Google Hangouts Meet.
Citrix Hosted Desktop users already have remote access to personal and shared files on their server – if you need to move additional data from a physical server to your cloud server, let us know!
Microsoft Office 365 users likely have access to SharePoint and OneDrive – both of these tools allow for remote and secure file sharing. You can also purchase this service without purchasing the full Office 365 service.
ShareSync is another tool available for sharing files remotely and securely. Contact ITS to learn more about this tool.
If you are a Google for Business domain, you are likely already sharing files and revisions via Google Docs and Google Team Drives. ITS is a Certified Google Reseller if your business is interested in moving your operations to the Google Cloud.
If you aren’t seeing a solution that sounds like the right fit for you, let us know! Chances are good that we have seen something that would enhance business continuity in these flexible work environments.