An email furiously bounced between personal, school and business accounts today, notifying you that a Google Doc had been shared with you. According to preliminary reports from Google and technicians testing the message links, the message was an attempt to install a malicious Google App in your account. On their Twitter feed at roughly 4:15 […]
News
50,000th Ticket
ITS recently resolved our 50,000th ticket, and took a look back at other major ticket benchmarks. Some tickets originate with a phone call or an email, others are entered in our online helpdesk system. Tickets are also generated by alerts from your server or network gear without any client interaction. Helpdesk requests vary greatly in […]
Sweet Security
Biometric security? Check. Multiple levels of access control? Check. Redundant power and fiber? Check. Raised floors, fire suppression, tornado proof? Check. What other security features can we offer in our midwest datacenter location? Bees! Don’t worry, you won’t have to fight your way through a swarm of bees to access your data, but ITS President Joel Althoff is adding […]
Ransomware
Locky. CryptoLocker. CryptoWall. Many names and variants exist for 2016’s biggest threat to IT security and productivity, but the outcome is extremely predictable. A user clicks a link in an email, opens an infected email attachment, or visits an infected website, and unknowingly invites the ransomware malware to encrypt files on their machine. If the […]
Set Sail: Meraki Switch Promotion
Ahoy there! Exciting news up ahead: From now until July 30, 2016, first time Meraki Switch customers are eligible for a special promotion. When you buy any MS Switch with a 1-year cloud management license, you will be automatically upgraded to a 5-year license at no additional cost. That’s 4 years on us! Current Meraki […]