We’ve seen an increase in questions from clients about AI tools — how to use them, what’s safe, and how to avoid the hype. It’s no surprise: according to Forbes Advisor, 64% of business owners believe AI will improve customer relationships, and 60% expect it to boost productivity. But not all AI tools are created […]
News
The Move to MDR
What is EDR, and why isn’t EDR enough anymore? ITS notified clients earlier this summer that we were switching our legacy endpoint detection and response clients (EDR) to a new platform. At this time, we also offered to increase coverage to our managed detection and response (MDR) platform for a small increase in price. As […]
OneDrive Sync with Personal Accounts
Microsoft will soon introduce a new feature to OneDrive that can impact data and device security for work accounts. The feature is called Prompt to Add Personal Account to OneDrive Sync. When a user logs in to their OneDrive account for work, Microsoft will prompt and encourage the user to also sync their personal OneDrive. […]
ITS Completes Annual SOC Audit
ITS is proud to announce the successful completion of our annual SOC audit – with an expanded scope that now includes our managed services processes and procedures under the SOC 2 framework. Our previous audits only covered our data center and related processes and services. This year, we added our managed services practice to the […]
Cookie Choices
Understanding Cookies: What You Need to Know Have you ever visited a website and been greeted with a pop-up asking you to accept cookies? You’re not alone. But what exactly are cookies, and why should you care about how you handle them? What Are Cookies? Cookies are small text files that websites store on your […]