I enjoy identifying the issues that a customer may be experiencing and helping them solve the problem in a timely manner. I care about our customers and want to ensure their needs are met.
Office Manager, ITS
Brenda is the Office Manager at ITS. Before working here, Brenda was the Office Manager at Pella Windows and Doors. Since working at ITS, she has enjoyed getting to learn about an entirely different industry. Brenda brings with her skills that make her irreplaceable to our company. She is very organized and detail-oriented. Her attention to detail ensures that mistakes in customer orders are rarely made, and if they are, they are easily fixed. With her welcoming tone, Brenda assists customers over the phone, analyzing their problem and identifying the team member who will best be able to assist them. Brenda cares about the relationship that she establishes with each and every customer and works hard to ensure their needs are met.