Just after the storm of WannaCry subsided, another round of ransomware cycles through global networks. Here is what you need to know about our latest threat: Petya has been a threat since 2016. There are also new strains built from Petya. The current threat mimics the Petya technology, and is often referred to as “NotPetya.” […]
Ten Years
ITS turned 10 in May 2017! We have seen countless technological changes and new products in our lifetime; we learn, evolve, and develop solutions to embrace and harness new technologies to meet the needs of our clients.
Ransomware
The fallout from the recent WannaCry ransomware attacks have certainly drawn more attention to network security and ransomware in general. How can I prevent ransomware? If you haven’t questioned or considered your network security and disaster recovery plan yet, now is a great time. Here are some important steps to start your reflection: 1. […]
Google Docs Phishing Attack
An email furiously bounced between personal, school and business accounts today, notifying you that a Google Doc had been shared with you. According to preliminary reports from Google and technicians testing the message links, the message was an attempt to install a malicious Google App in your account. On their Twitter feed at roughly 4:15 […]
50,000th Ticket
ITS recently resolved our 50,000th ticket, and took a look back at other major ticket benchmarks. Some tickets originate with a phone call or an email, others are entered in our online helpdesk system. Tickets are also generated by alerts from your server or network gear without any client interaction. Helpdesk requests vary greatly in […]