Q: Does it cost anything to join the Cloud Servers beta program?

A: No.

Q: Will I be able to deploy applications and make them accessible to the public?

A: Yes. We encourage you to test apps and websites and keep us updated with your experiences and feedback. However, during the beta period we are testing our environment and anything you run is at your own risk.

Q: Will there by any limitations during the beta?

A: Yes. We will limit the scalability of the system.

Q: How long will the Cloud Servers beta test last?

A: Two months, depending on feedback and interest.

Q: What happens to my cloud servers and data after the beta ends?

A: You will be notified 1-2 weeks in advance of the end of the beta period. At this time, we will ask you to accept our new terms and conditions and fill out forms regarding payment. If you complete those steps, your data and cloud servers will transition into full production. If you choose not to proceed beyond the beta, your Cloud Servers and account will be terminated at the end of the beta period.

Q: How do I contact you with feedback or to report bugs?

A: Please email betafeedback@its-cloud.com

Q: How will you handle payments for the live cloud servers, after the beta?

A: You will be asked to provide a credit card upon sign up. We will not store your credit card and will not charge it, but will run a credit card authorization to ensure you have a valid form of payment. Invoices for services will be generated monthly. The invoices will be delivered electronically with a link to provide payment.

Other questions:

Q: What happens to my cloud servers when I shut down an instance?

A: Nothing. Virtual images are persistent until you remove them.

Q: Are cloud instances backed up?

A: Yes, ITS provides backup for the disaster recovery of the entire cloud. At this time, we do not provide file level backup and restore capabilities. If you like, you can backup your files using our offsite backup product for an additional fee.

Q: What if I forget to pay my bill?

A: A friendly reminder will be issued on the day after your due date.

Q: What if I accidentally delete and instance?

A: You can email support@its-cloud.com within 72 hours and ask for assistance retrieving it.

Q: What about an API?

A: Details on the API will be released after the public beta. Our API will allow you to control the life cycle of the cloud instance.

Q: Do you have a reseller program if I want to resell your cloud offerings?

A: We sure do. Email us at sales@its-cloud.com

Q: Will I be able to host my own email out of my cloud server?

A: By default, we will block port 25 (SMTP) because of spam issues. If you would like this switched, please email support@its-cloud.com

Q: Do you have policies regarding the use of your cloud?

A: Of course. Read our Acceptable Use Policy here, and email us at abuse@its-cloud.com to report any misuse of the ITS Cloud.

Pay as you GROW infrastructure.

With cloud servers, you can build and deploy your systems based on your diverse and dynamic needs. Pay for only the resources you use, no more. More importantly, when your requirements increase, each system can be upgraded to a larger service offering without loss of data. The ITS Cloud also allows you to take advantage of a software load balancer to help meet your expanding needs.

Secure by Design

Security within Cloud Server environment is a matter we take seriously. Each customer has their own private network within the cloud. Each network is protected by an individual firewall. The cloud also incorporates additional security measures, such as Intrusion Prevention and Detection. Outbound SMTP is blocked by default. If you intend to run a mail server on the ITS Cloud, you can submit a support request to unblock SMTP.

Experienced Architects

Our Cloud Cloud Computing infrastructure is an extension of our successful Data Center and Hosting business in Eastern Iowa. The same dependable and knowledgeable staff that built and manage Infrastructure Technology Solutions designed the infrastructure that supports this platform.

Beta Testing Program

The ITS Cloud Server platform is nearly ready for general availability.  We are currently running a public beta program.  To signup for this program, visit our secure signup form.

The Iowa Area Development group (IADG) on behalf of Iowa’s rural electric cooperatives and member municipal electric systems honored eight distinguished Iowa companies with the Iowa Venture Award. The Iowa Venture Award ceremony began in 1988 and is among the most enduring and notable business recognition events in Iowa. IADG recognized and honored over 170 of Iowa’s finest business leaders and companies with the prestigious Award.