K-12 Tech: Supporting Iowa Schools
ITS serves the growing technology needs of K-12 schools throughout Iowa. ITS staffs licensed educators passionate about technology integration along with friendly and knowledgeable solutions analysts, to support the gaps in any K-12 IT department. Whether your needs are project-based or ongoing, ITS can provide a level and quality of support designed to keep your students, staff and community connected with 21st century technologies.
Our case studies illustrate the personalized levels of support we provide to K-12 schools throughout Iowa.
Ahead of the Curve
The staff configuration of each of our K-12 clients is unique; some schools support their technology infrastructure with a full-time technology coordinator, while others prefer to outsource their IT support and employ a teacher or curriculum director for technology integration. To accommodate each school’s unique needs, we provide customized managed services packages. Our managed services solutions support your network, devices, staff and students and keep your school performing ahead of the curve.
How does Managed Services work?
Managed Services provide a cost-effective method of monitoring, managing and protecting all of your district’s desktops, laptops, servers, routers, virtual machines, and much more; through a secure internet connection, one single piece of software, and the skill-set of a dedicated and talented service team.
An appliance named BOB is installed on your network and provides eyes and ears on devices and processes 24x7x365. BOB also supports data backup, storing data on the BOB appliance itself and sending critical data offsite to our secure data center in Monticello, Iowa. All of BOB’s monitoring information can be viewed through a secure internet connection, allowing ITS to remotely and proactively support all of your networked devices.
K-12 technology directors and school administrators alike appreciate our Managed Services because of our generous onsite support and our pay-per-user policy. The constant monitoring of your technology assets and predictable pricing for support allows you to reduce and optimize your IT spending, and plan for upgrades and new hardware proactively. Break/fix issues will no longer break your budget or stymie your staff and students.