cloudonomics at Cloud Connect

InformationWeek is gearing up for its co-hosted event, Cloud Connect, in two weeks in Santa Clara.

This week, they released some articles to preview sessions and tracks offered at Cloud Connect.

One of great interest to me is “cloudonomics”, or how to leverage cloud offerings in the best fiscal sense. As a cloud services provider, I want my prices to be fair and appealing while still having a little income left after paying for the utilities. I also want to help my clients determine when to use their existing servers for hosting, and when it makes more sense to utilize the cloud.

Joe Weinman’s piece in InformationWeek does a fair job assessing the pros and cons of using only self-hosted solutions, only cloud solutions, or a hybrid of the two.

To get a more detailed look at the numbers driving cloud pricing, check out another blog by Joe Weinman.

The article uses the example of several industries that see variable demand for their services at specific points during the year; retailers peaking in the Christmas season, tax preparers in February through April, and mortgage lenders being busier during late spring and summer. The article assesses that those industries have a typical baseline for data/hosting services that can be met with their current setup. During their peak periods, however, they could easily burst into the cloud for pay-as-you-use services.

In a specific and recent example, the State of Iowa offered its own “Cash for Clunkers” rebate program for consumers looking for new, energy efficient appliances. Consumers could call a hotline or access a website to secure a rebate code for use when shopping.

The website went live at 8:00 AM on a Monday morning, with enough rebate codes for about 9,000 people. ($2,775,150) At 4:00 PM, the State reported that the rebates had been exhausted.

During the rebate claim process, consumers experienced downtime on the website, broken links and much frustration. While the State of Iowa reportedly contracted out the rebate process and didn’t use their own servers to route traffic, a hybrid solution that burst into the cloud may have helped consumers move on with their day earlier than 4:00 PM.

I’m excited about helping clients use existing infrastructure to meet their needs, and even more excited to show them how cloud services can be a critical component in efficient data management.

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iSavior?

Apple’s iPad is finally here.

Amid the hype and speculation of its features and design are also the musings of educators seeking to enhance student learning experiences in their classrooms.

Educational soundboards everywhere are asking readers for ideas on how to utilize the new iPad in their classrooms.

More than finding ways to integrate technology into the classroom with the iPad, I’m interested to see how this will affect application development through the App Store, and, most importantly – whether it will drive change in textbook publishing.

Online textbooks are more readily available, and what better way to interact with your studies than to curl up with an iPad?  You can use your fingers to zoom, scroll and flip pages, and there are no library fines for dog-eared pages.

What we need, though, is the ability to annotate your textbook and make choices about learning.

Is reading text enough for you?  Or, do you need to doodle in the margins, underline and highlight words, or even jot thoughts down on a sticky note.  Maybe you need to hear the text, or see a video, image, or animation?  Perhaps you would learn best by interacting with an applet on your eReader and stacking up bricks to make a physics theorem really ‘happen’?

Going further, perhaps you think of a question while reading and want to leave it on the blog of an expert.  Or, you have finished reading your assignment and want to take the end of chapter quiz to check your comprehension – with immediate feedback, of course.   Maybe something you read catches your attention, so you record a sound file with your thoughts and tag it to a certain phrase from the text for pondering later.   There are also links to further reading, videos, websites, blogs and assignments, all provided by your teacher.  These textbook interactions are where education is headed.

In a study released last week by The Kaiser Family Foundation, groups of students were observed and surveyed in 1999, 2004 and 2009 about their media use.  Theses students, ages 8-18, are spending 8-10 hours of their day interacting with media devices like phones, computers, mp3 players, and TVs.  The study also reported that students with the highest number of hours media use reported the lowest grades, most discipline problems, and most feelings of boredom, sadness or fatigue.

I hear many educators discuss how technology integration – especially with devices like the iPad – will be the savior that our institutions need.  Collaboration and access to resources will increase, as well as enthusiasm and participation.  But if students are already spending all of their waking hours outside of school engrossed in some sort of media device, won’t teachers still be struggling to find new ways to captivate their audience, even if they do have a shiny new Apple?

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A Great Place to Be

We received another RFP today, making that three in the past week, for businesses specifically seeking an Iowa data center for hosted solutions.

Apparently we aren’t the only ones that think Iowa is a great place for growing virtually as well as organically.

During our site selection process we looked for safe, affordable land with reliable bandwidth and utility power.  As we were building a reinforced concrete bunker,  tornadoes weren’t a concern as much as building away from the flood plains. Our perfect parcel of land is nestled outside of Monticello, which is just a short drive from key Eastern Iowa hubs: the Iowa City/Cedar Rapids “technology corridor”, Dubuque, and the Quad Cities.  If you’d rather arrive by air, ITS is just a few minutes from the Monticello Regional Airport.

Monticello and its surrounding areas boast a job force that is technical, diligent and progressive.

It is, in short, a great place to be.

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Government Clouds

Cloud Computing has been a hot term in the recent past.  There are so many services that can be offered through or hosted in the cloud that many small/medium-sized businesses are unsure of where to start.

A wonderful example of utilizing cloud services to cut costs, increase reliability and performance is to follow the lead of seven Colorado counties.

According to the report, Pueblo County, Colorado employed the talents of their existing IT department to write custom programs for county assessor and treasurer services.

In 2008, six other counties in Colorado signed up to use these same programs, all hosted out of the Pueblo County cloud.  All seven of the counties were facing rising software and hardware costs before turning to these hosted solutions.

Pueblo County is currently predicting a $200,000 profit from these services, and is using the funds to update their own software and hardware.  Pueblo County didn’t see success without a cost, though.  The code was rewritten six times in one year to accommodate each County’s setup.

All seven counties are pleased with this cloud based solution, especially because they are saving money on software and hardware costs, while still using an enhanced product.

Several other State and City governments are following suit. In October, 2009, The City of Los Angeles announced that they would be adopting Google Apps. and hosting 30,000 email accounts through the Google cloud.

The State governments of Utah and Michigan are also planning to create cloud services that can be utilized by other local governments within their states, much like the Colorado example.

And what about your small/medium business or organization, how you can harness the energy of the cloud?  Start by thinking about files or systems that could be centrally located.  Hosting these in the cloud can encourage collaboration between your employees, clients and vendors.

If your business would like more information on cloud services, don’t hesitate to contact us.

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Droid (definitely) does

I have been a long time Mac and Blackberry user, and have wanted an iPhone since it first entered the market.   Because the network ATT uses in our area is an affiliate and not ATT, I cannot sign up for a plan.  There are always ways around these issues of course, but  as a technology professional, I need reliable access to email and messaging.

Until recently a Blackberry Curve has been my handheld of choice.  My most recent Curve, and its predecessors, have supported my needs with few complaints.

When the Droid debuted in November, I saw an opportunity to have an iPhone-like experience on a much larger network.  I purchased my Droid three weeks ago.  I didn’t port my number immediately, as I had read a few negative reviews and wasn’t quite ready to leave the Blackberry at home.  I’m happy to say that I ported my phone this morning and am now a satisfied Verizon Wireless and Moto Droid user.

I have a couple observations that I’ll share.

I am not an Exchange user.  I use an IMAP email server.  The IMAP client that is provided with the Android OS is buggy.  I had many issues with it crashing and needing to be restarted.  A quick search of the forums showed that I am not alone.  I found an app by the name of K-9 Mail.  I am extremely impressed with this app.  It is robust enough to serve the purpose of a smartphone.  It supports IMAP IDLE, which maintains a connection to the IMAP server in order to be instantly notified of new email.  This is an obvious advantage to waiting for the client to check in every 5 minutes or so.  When I held my Blackberry and Droid side-by-side, I would often receive the same emails fifteen minutes later on the Blackberry.

I’ve also been using an open source app called Expense Manager.  The app offers organization in my expense reporting process.  It allows you to take a picture of your receipt and associate it with a particular expense.  It also supports the export of expenses into CSV format via email.  I haven’t looked at similar apps, but this one is definitely convenient.

Finally, I’ve been using an app by the name of doubleTwist to sync my iTunes library to the Droid.  For the most part, the app works pretty well.  It also allows you to purchase MP3s via the Amazon MP3 store and your 1-click account.  The app has the obvious limitation of not being able to sync any DRM protected music.

As a new user, I’m interested in seeing what apps others are using, so suggestions are definitely welcome.

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Mind the Gap

An article in the NY Times earlier this week addressed the increasing gap in technology use and expectations among our youngsters today.
The article predicted that our current elementary students will be considered “Old Fogies” by the time they are in their 20s, based on the speed of new technology developments and the present gap in technology skills.

Researchers have often named generations as a grouping of people born in a span of 20-22 years (think Baby Boomers, Generation X, etc.).  When it comes to technology, though, students will see an evolution of technology every 5-6 years.  Researchers predict that there will even be a great divide among older and younger siblings in technology development, usage, comfort and purpose.
With new technologies developing this quickly, and students seemingly born with an iPod in one hand and a cell phone in the other, what is a teacher to do?
1. Let students teach.  When developing assignments and opportunities for independent practice, open the planning process to students.  Even if you don’t know how to create a vodcast on the Civil War, a student might be able to utilize software at home or school to illustrate their knowledge in the area.
2. Add online components.  Find a website or two that supports your curriculum, and try to utilize it daily in your class.  A good place to start looking is your textbook publisher – they often include links to websites and provide online learning tools. A blog or wiki would also be a great online piece to easily integrate.
3. Utilize your strengths.  Integrating technology doesn’t mean you have to create new lessons.  Instead, start with a favorite lesson or unit and incorporate a technology strand into the plan.  Perhaps in a study of Romeo and Juliet, students can create a comic strip (try Pixton or ToonDoo) that summarizes a passage or rewrites it into modern times.  When you are already excited about what you are teaching, it’s easier to add an unfamiliar component.
4. Become a student.  Utilize online learning opportunities through Atomic Learning at Iowa AEA Online if you are an Iowa Educator. If you are not in Iowa, or what you seek to learn isn’t available through Atomic Learning, look for online tutorials and handouts for educators through the software you plan to utilize.
5. Call in the professionals.  Ask students for input. What would inspire them in the classroom? What technology do they use daily? How do they envision that technology common to them could be integrated in the classroom?   You can develop a list of great ideas, and research them more with your curriculum team or turn them over to your technology director. Ask that technology director or mentor for help. Do they receive journals, magazines, articles or newsletters that you might find helpful? Are they trained in a software that they can demonstrate to your students? Are there other teachers in your building that could introduce a skill to your students while you cover their class, or even give up a prep period once a month? Can you bring your class to watch another teacher in the computer lab deliver a lesson, and then your students can have opportunities to learn from the other students as well? Don’t forget about parents and community volunteers – many of them are utilizing the same technologies in their offices that schools are using, just for different applications. Invite them into the classroom to share their experiences or teach students the ins and outs of a program.

With any of these ideas, do your research first.  You don’t want to turn your students loose on a new website or software program without knowing what to expect.  If using a website, see if there is a secure section just for educators.  Many of the popular animation and comic strip building sites now offer a separate atmosphere for student use, with more appropriate characters, actions, scenes, etc.

Also, run your ideas by a technology coordinator or administrator to see if you technology policy allows students to use the tools and programs included in your plans, and if your network/computer setup will support them.

And, remember that despite the increasing gap in technology knowledge between teachers and students, you are still in a position to greatly impact and inspire our future generations.  Embracing technology in your classroom only intensifies the interest and energy you can create with learners.

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Social Networking in the Classroom

An issue brought to us from the many school administrators and tech directors that we work with is, “What do we do about social networking sites?

Students, staff and parents are using social networking sites to learn, connect and communicate at home. Teachers are attending courses and seminars on how to utilize these sites as tools in their classrooms, but administrators and tech directors are hesitant – and rightly so.

Many questions have to be asked and answered before schools open the online gates. Perhaps most importantly is, are there ways to harness the energy students put into updating their online profiles, and use it to enhance educational experiences?

Before schools begin utilizing social networking sites in classrooms, they must lay the groundwork to establish an atmosphere of mutual respect, analyze digital information and encourage students to look at the consequences of everything they leave in their “digital footprint”. Whether or not you use social networking sites in your schools, those “SNetiquette” (social networking etiquette) rules still need to be addressed. Teaching media literacy is a part of the Iowa Core Curriculum, specifically teaching students to evaluate what they are reading, watching and hearing in the media they are viewing.

And then there’s the technology issues – can your current setup even manage these sites? From a technical standpoint, many content filtering software and appliances do not have the ability to open gateways to social networking sites for only some users and not others.

For example, certain content filters allow you to let teachers login to YouTube to upload and show videos without letting students have unlimited access as well. Other content filters only offer an all or none approach – either every user has access to a site, or no one does.

Another matter of discussion for administrators is “how does my staff appear online?” Jason Marshall, account manager at ITS, is a former teacher who also holds a Master’s degree in Educational Administration. This fall he offered workshops to several local schools on teachers’ use of social networking sites.
Teachers were surprised, and often mortified, to see what things they (or others) had posted and were available for the public world to see. It is becoming more common in our area for schools to adopt, or at least discuss, policies regarding both student AND staff behavior on social networking sites.

Although there are a lot of questions to ponder, several positive benefits await schools and students that safely and responsibly employ these online tools. As a technology company, we see students learning skills that are applicable to the skill set we desire in our workforce. Students are learning html coding, security, networking and data organization; often by trial and error or simply immersion. As users of social networking sites in business and personal settings, we also know how much creative and academic effort it can take to develop content and layouts.

Students are going to use social networking sites; whether it’s during third period chemistry to record and share findings of their latest experiment, or at home to discuss the horrors of third period chemistry.  How will your school impact these 21st Century thinkers and their use of social networking sites?

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FTC to Investigate Cloud Computing

There has been a lot of buzz recently about the decision for the FTC to investigate cloud computing.

The FTC reports that the purpose of their investigation is to protect consumers’ privacy and data.  While privacy and data security are valid concerns with cloud computing, people and business have been utilizing online systems for data storage for years.  Privacy and data security should be nothing new to the IT field.

However, cloud computing is often used as a means to lower capital costs in businesses and speed deployment of applications and products.  New cloud offerings are springing up daily, and there is little precedent to follow when it comes to security.

There are many different areas of cloud computing – meant for various applications.  Cloud computing benefits can be huge, but it is not a one size fits all solution to computing.  Consumers of these technologies need to make sure they are educated  as to the benefits and risks of cloud computing.

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